TTCL JOBS OPPORTUNITIES DEADLINE 11/10/2013
Summary: The Tanzania Telecommunications Company Limited ( TTCL ) was established by "The Tanzania Telecommunication Compa...
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Summary:
The Tanzania Telecommunications Company Limited (TTCL)
was established by "The Tanzania Telecommunication Company
Incorporation Act of 1993". The company came into operation on 1"
January, 1994. TTCL has been established to develop and operate telecommunications service within and outside the Country. TTCL
currently provides voice and data communication services to over
300,000 business and residential customers in Tanzania. The Company also
provides network services to other licensed telecom operators. TTCL's
aim is to remain the leading Fixed Network Operator in Tanzania. In
order to achieve this goal, a strong focus has been placed on customer
satisfaction by providing high quality and affordable services to
customers.
TTCL is seeking to
recruit dynamic, strategic, experienced and qualified Tanzanians with
strong credentials to fill the positions in the Senior Management Team.
Applications are therefore invited from suitably qualified Tanzanians
for the following positions:
Post: Chief Technical Officer (Job reference - CTO/10/13)
Position Summary:
Reporting to the Chief Executive Officer, the incumbent will be
responsible for developing, executing and managing Telecommunications
Network, Projects and Information Systems infrastructure in order to
meet TTCLS strategic and operational business objectives as set by the Board of Directors and the Shareholders.
Key responsibilities:
Providing leadership in the development, operation and management of an
integrated Telecommunications network, Projects and Information Systems
infrastructure commensurate with TTCLS business objectives;
Ensuring availability of resources for smooth implementation of network
projects and information systems strategic and operational plans;
Ensuring internal interfaces between Technical Departments arid Sales
and Marketing and all support departments are establish, functioning and
support high levels of customer services;
Ensuring network, projects and information systems operating and monitoring systems 'are developed and implemented in TTCL;
Ensuring network and IT related projects incorporated in the company plans are technically appraised, reflecting TTCL quality standards requirements and adding value to TTCL business;
Reporting on implementation of network and IT plans and monitoring expenses to ensure efficient and effective utilization of TTCL resources allocated to technical departments;
Implementing and exercising delegated authorities and any other
instructions and directives as may be issued by Chief Executive Officer
from time to time.
Key qualifications, experience and competencies:
University Degree in Telecommunications Engineering, Electrical Engineering, Electronics or its equivalent from a recognised Institution; A Postgraduate degree is an added advantage;
Registration with Engineering Registration Board of Tanzania or with a
similarly placed authority which is recognized by the Government of
Tanzania; At least Ten (10) years' experience in a technical field at
Senior Manager level 111 a commercial environment (preferably in
telecommunications industry); Excellent communication skills;
Strong team work and interpersonal skills;
Management experience with advanced analytical skills;
A strong orientation towards results, with a proven record of performance.
Post: Head Information Services (Job reference - HIS/10/13)
Position Description:
The Tanzania Telecommunications Company Limited (TTCL)
was established by "The Tanzania Telecommunication Company
Incorporation Act of 1993". The company came into operation on 1"
January, 1994. TTCL has been established to develop and operate telecommunications service within and outside the Country. TTCL
currently provides voice and data communication services to over
300,000 business and residential customers in Tanzania. The Company also
provides network services to other licensed telecom operators. TTCL's
aim is to remain the leading Fixed Network Operator in Tanzania. In
order to achieve this goal, a strong focus has been placed on customer
satisfaction by providing high quality and affordable services to
customers.
TTCL is seeking to
recruit dynamic, strategic, experienced and qualified Tanzanians with
strong credentials to fill the positions in the Senior Management Team.
Applications are therefore invited from suitably qualified Tanzanians
for the following positions:
Position Summary:
Reporting to the Chief Technical Officer, the incumbent will be
responsible for ensuring availability of high quality IT infrastructure
and services in TTCL to support realization of company's business objectives.
Key responsibilities:
Developing and implementing modern IT policy and systems, guidelines,
regulations, procedures and capabilities to support strategic needs of
the company and support various stakeholders/users;
Analysing
and recommending IT software and hardware systems upgrades to achieve IT
operational capabilities and efficiency including billing;
Ensuring availability of IT security procedures and monitoring its compliance;
Ensuring business continuity and smooth operations through appropriate IT maintenance and Intervention capability;
Ensuring monitoring and timely reporting on products development issues to the Executive Management Team;
Controlling costs and expenses and ensuring efficient usage, management
and security of company's resources under the department;
Providing inputs to the TTCL's corporate planning processes and developing departmental functional plans that support realization of TTCL's
corporate objectives; Implementing and exercising delegated authorities
and any other instructions and directives as may be issued by Executive
Management from time to time
Key qualifications, experience and competencies:
A University Degree in Computer, Electronic Engineering, Information
Technology or its equivalent qualifications from a recognized
institution; Postgraduate qualifications or Masters Degree are added
advantage;
A minimum of seven (7) years working experience in an IT environment,
at least three (3) of which should be a senior management level;
Strong diagnostic skills with the ability to identify issues and implement customer-focused solutions;
Sound knowledge of modern IT systems, networking and internet;
Understanding of the telecom and IT convergence issues and solutions;
Excellent interpersonal, communication and reporting skills with an
ability to build, sustain and motivate a team of professionals;
A strong orientation towards results, with a proven record of performance.
Post: Head of Sales (Job reference - HOS/10/13)
Position Summary:
Reporting to the Chief Marketing & Sales Officer, tile incumbent will be responsible for ensuring TICl achieves business growth in terms of market share and profitability as enshrined in the Strategic Business Plan and Budget.
Key responsibilities:
Developing customer’s acquisition and retention strategies for
incorporation into overall company business plans and strategies;
Developing, disseminating and monitoring implementation of sales plans
and strategies to different chosen market segments in line with
Strategic Business Plans; Ensuring widest possible and efficient
distribution channels for company products and services are established
and maintained;
Building and nurturing strong client relationships in the market in
general and ensure good relationships with strategic customers are
developed and maintained; liaising and interfacing With Product
Development Teams in the development and implementation of communication
solutions demanded by different customer segments;
Monitoring and timely reporting to the Executive Management Team issues
pertaining to sales and distribution that require immediate attention
and or decision; Providing inputs to the TTCL's corporate planning processes and develops departmental functional plans that support realization of TICL's
corporate objectives; Monitoring and controlling costs and expenses and
ensuring efficient usage, management and security of company's
resources under the department; Implementing and exercising delegated
authorities and any other instructions and directives as may be issued
by Executive Management from time to time.
Key qualifications, experience and competencies:
A University Degree in Sales, Marketing, Business Administration or equivalent qualifications from a recognised institution; Postgraduate qualifications are an added advantage;
At least seven (7) years' experience dealing with sales/marketing
functions in a commercial environment, three (3) of which should be at a
senior managerial position; .
Excellent interpersonal, communication, analytical and negotiation
skills With clear understanding of the telecom market especially traffic
management; Business acumen with the ability to focus on results and
provide innovative ideas and solutions;
Ability to guide, interface and provide direction to a number of stakeholders;
A strong orientation towards results, with a proven record of performance;
Ability to develop, motivate and sustain effective team work.
Post: Chief Marketing & Sales Officer (Job Reference - Cmso/10/13)
Position Summary:
Reporting to the Chief Executive Officer, the incumbent will be
responsible for developing and executing strategic and operation sales,
marketing and customer services plans as well as strategies that drive
the overall business objectives of TTCL.
He/ she shall also be responsible for monitoring the achievement of
sales plans and strategies in products and market terms, including
market penetration, growth, profitability and branding.
Key responsibilities:
Providing leadership in the development of marketing, sales and
distribution strategies that reflect market demand for different
segments for incorporation into overall company Strategic Business Plan;
Overseeing implementation of short and long terms marketing and sales plans and ensuring customer care guidelines,
Ensuring existence and sustainability of strong clients' relationships with the market in general and with TTCLS corporate customers specifically;
Ensuring Internal interfaces between Sales and Marketing, Technical and
all support departments are established, functioning and supporting
high levels of customer services;
Ensuring regional sales and distribution activities are timeously and appropriately equipped with resources commensurate with requirements;
Reporting on implementation of Sales and Marketing plans and monitoring
expenses to ensure efficient and effective utilization of TTCL resources allocated to Sales and Marketing departments;
Implementing and exercising delegated authorities and any other
instructions and directives as may be issued by Chief Executive Officer
from time to time.
Key qualifications, experience and competencies:
University Degree in Sales, Marketing, Business Administration or its equivalent from a recognised institution;
Master's Degree in Business Administration is an added advantage;
At least Ten (10) years' experience in Sales and Marketing at Senior
Management level in a commercial environment (preferably in
telecommunications industry);
Excellent communication skills;
Strong team work and interpersonal skills;
Management experience with advanced analytical skills;
A strong orientation towards results, with a proven record of performance.
Post:Head of Product Development (Job reference - HPD/10/13)
Position Summary:
Reporting to the Chief Marketing & Sales Officer, the incumbent will be' responsible for ensuring TTCL provides solutions and products as demanded by its different customer segments and the market.
Key responsibilities:
Liaising with Sales, Marketing and Network Development in planning and
conducting extensive market research to identify business development
opportunities;
Designing, developing and Implementing communications solutions to meet demands of different customer segments to Increase TTCL market share and profitability;
Ensuring smooth interfaces with Sales and Marketing Teams in developing
plans and strategies to launch products and services and monitor their
performance in the market;
Liaising with Human Resources to identify training and development needs on new products and services;
Monitoring and timely reporting to the Executive Management Team
products development issues that require immediate attention and or
decisions;
Practicing transparency and organisational culture that fosters TICL's corporate values, accountability, and good governance at all levels of operations;
Providing Inputs to the TICL's corporate planning processes and develop departmental functional plans that support realization of TTCL's corporate objectives;
Monitoring and controlling costs and expenses and ensuring efficient
usage, management and security of company's resources under the
department;
Implementing and exercising delegated authorities and any other
instructions and directives as may be issued by Executive Management
from time to time.
Key qualifications, experience and competencies:
A University Degree in Business Administration, Marketing, Telecoms
Engineering or equivalent qualifications from a recognized Institution;
At least seven (7) years' experience in product development and
marketing functions In a commercial environment (preferably in a telecom
industry), three (3) of which should be at a senior managerial
position;
Experience in project and product life cycle management is an added advantage; Ability to analyse data and understand implications on a Wide range of business issues;
Excellent interpersonal, communication and reporting skills with an
ability to build, sustain and motivate a team of professionals;
A strong orientation towards results, with a proven record of performance.
Post: Head Human Resources (Job reference - HHRl10/13)
Position Summary:
Reporting to the Chief Executive Officer, the incumbent will be
responsible for providing leadership In the development, implementation,
evaluation and review of strategic Human Resources Management policies,
processes, procedures and practices to support realisation of TTCL's strategic objectives.
Key responsibilities:
Identifying and implementing Human Resources Management plans and strategies in line with the corporate strategy;
Developing, implementing and reviewing Human Resource Development Plan to ensure TTCL has the right human resources capabilities to deliver on business objectives now and m future;
Developing and implementing strategic and competitive compensation and
rewards schemes linked to company's business objectives and driving
performance and accountability culture in TTCL;
Developing and implementing performance appraisal system that
recognizes and rewards employees on the basis of their performance to
improve morale and productivity in TTCL;
Ensuring existence of harmonious Industrial relations in the company through compliance to existing labour legislations, human resources policies, guidelines and regulations;
Monitoring and timely reporting to the Executive Management Team human
resources Issues that require immediate attention and or decisions;
Providing inputs to the TTCL's corporate planning processes and developing departmental functional plans that support realization of TTCL's
corporate objectives; Monitoring and controlling costs and expenses and
ensure efficient usage, management and security of company's resources
under the department; Implementing and exercising delegated authorities
and any other instructions and directives as may be issued by Executive
Management from time to time.
Key qualifications, experience and competencies:
University Degree in Human Resource Management, Public Administration,
Business Administration or equivalent qualifications from a recognized
institution; Postgraduate qualifications are added advantage;
At least Ten (10) years' experience in Human Resource Management field
of which five (5) years must be in senior managerial position in a large
business organisation;
Good team building skills excellent interpersonal and good
communication skills along with the ability to develop and sustain
effective team work;
Excellent knowledge of current trends and requirements for managing organisational development and human resource development with the ability to understand their practical application.
Post: Head of Quality Management (Job reference - HQM/l0/13)
Position Summary:
Reporting to the Chief Executive Officer, the incumbent will be
responsible for enhancing quality management in the business of TTCL in areas of policies, processes, procedures, practices, standards and project management expertise.
Key responsibilities:
Monitoring and conducting cross functional policies. processes,
procedures, practices and standards compliance audits and advises
management as appropriate; Ensuring quality control systems and
documentation are in place, updated, maintained and accessible to all
stakeholders in the company;
Building quality and projects management capacity; conducting
compliance checks in the company; identifying opportunities for
improvement;
Ensuring existence of effective interfaces between departments for
smooth implementation of business processes in the company including
Information exchange matrix and project management portfolio;
Providing inputs to the TTCLS corporate planning processes and developing departmental functional plans that support realization of TTCL's
corporate objectives; Monitoring and controlling costs and expenses and
ensuring efficient usage, management and security of company's
resources under the department;
Implementing and exercising delegated authorities and any other
instructions and directives as may be issued by Executive Management
from time to time.
Key qualifications, experience and competencies:
A University Degree in Quality Assurance, Business Management or its equivalent from a recognised institution;
Postgraduate qualifications are an added advantage;
A minimum of 10 years working experience dealing with quality and
project management functions, at least five (5) of which should be a
Senior Manager level;
Strong project management and coordination skills;
Sound understanding of business process design and implementation;
Excellent interpersonal, communication and reporting skills along with the ability to develop and sustain effective team;
A strong orientation towards results, with a proven record of performance.
Post:Company Secretary & Head of Legal and Regulatory Affairs (Job reference - CSLRl10/13)
Position Summary:
Reporting to the Chief Executive Officer, the incumbent will be
responsible for providing legal and regulatory advices, opinions and
support to TTCL Management and the Board of Directors.
Key responsibilities:
Ensuring that TTCL
complies with requirements of existing laws of the land and operates
within the regulatory framework as may be changed from time to time;
Keeping TTCL Management and Board of Directors informed of all issues pertinent to legal, regulatory environment and licensing regime;
Advising the management on the legal environment pertaining to the
company's operations and ensure the company operates within the legal
and regulatory framework;
Preparing and keeping in safe custody all contracts between TTCL and various suppliers and ensure the interests of the company are protected;
Handling and managing all litigation issues i.e. court cases, arbitration, negotiation etc;
Acting as Secretary to the Board of Directors' meetings and follow up implementation of Board resolutions;
Monitoring and timely reporting on all legal and regulatory issues and
controlling costs and expenses and ensure efficient usage, management
and security of company's resources under the department;
Providing Inputs to TTCL's corporate planning processes and develop departmental functional plans that support realization of TTCL's
corporate objectives; Implementing and exercising delegated authorities
and any other instructions and directives as may be issued by Executive
Management from time to time.
Key qualifications, experience and competencies:
A Bachelor Degree in law (LLB) or equivalent qualifications from a recognized institution;
An advocate of the High Court and Subordinate Courts coupled with
regulatory background relevant to the telecoms industry; Postgraduate
qualifications in law or Membership in the Institute of Chartered
Secretaries and Administrators will be an added advantage;
Seven (7) years' experience as a legal practitioner in a commercial
environment, of which three (3) should be in the capacity of secretary
to a Board; Excellent interpersonal, communication and reporting skills
along with the ability to develop and sustain effective team;
A strong orientation towards results, with a proven record of performance.
Post:Head NGN Operations and Services Department (Job reference - HNGN/10/13)
Position Summary:
Reporting to the Chief Technical Officer, the Incumbent will be responsible for planning, implementing and overseeing NGN and IN network operations and maintenance, its modernisation programs and achieving network optimisation, network availability, security, and targeted quality of service.
Key responsibilities:
Planning, designing and Implementing plans and services in the
conformity with the strategic business plans or as may be required by
commercial departments or customers;
Ensuring continuous high availability of the NGN network and high quality services;
Providing inputs as required to corporate planning processes and
developing departmental objectives and functional plans that support the
achievements of corporate objectives and the strategic business plans
for the NGN and IN network;
Establishing and providing inputs to the strategic management team on
the technological direction by performing technological scans on new
systems, network elements, tools and software versions;
Establishing Service level Agreements (SLA) for Next Generation Network
and Intelligent Systems and ensure valid support contracts with vendors
are always in place, and always observed;
Proactively planning and implementing control management system to secure the NGN and IN systems against unauthorised intruders/action and providing regular reports to the management on the security degree of the system;
Establishing robust, scalable, high capacity and protected network architecture and implement full disaster recovery plans,
Proactively managing network problems and incidents, and ensuring
network availability remain in acceptable levels and within budget
targets and standards,
Providing effective supervision on utilisation
of all resources allocated to the department, and ensure that the
allocated resources are used as to the budget and in an optimum manner.
Key qualifications, experience and competencies:
University Degree In Telecommunications or Electrical Engineering or equivalent technical education,
Extensive training and experience on next generation core networks,
intelligent networks or data communication networks will be an added
advantage;
At least seven (7) years' experience in Telecommunications Industry, three (3) of which is at a senior management level;
Experience in NGN switching networks, intelligent networks or data communication networks is a requirement.
Extensive experience in network operations and management with a high
applied knowledge in centralized management and monitoring systems;
Excellent interpersonal and communication skills, with an ability to build and sustain teamwork;
A strong orientation towards results, with a proven record of performance.
Post: Head of Network Operations and Maintenance (Job reference - HNOMI10/13)
Position Summary:
Reporting to the Chief Technical Officer, the incumbent will be
responsible for ensuring operation and management of an integrated
telecommunication network In TTCL, to support achievement of strategic and operational business objectives.
Key responsibilities:
Providing leadership to the development, implementation and review of
network operations and management guidelines in terms of performance
targets, standards setting, policies and procedures;
Ensuring network management and monitoring systems are developed and
implemented and supporting business units in the operation and
maintenance of their network Infrastructure in terms of resources and
expertise;
Ensuring timely reporting on the network performance and monitoring expenses to ensure efficient and effective utilization of TTCL, resources under the department;
To ensuring cross functional Interfaces are developed, formalized,
functioning and support to high levels of customer services and quality
standards;
Overseeing preparation of network operation and maintenance budget,
storage and distribution of key materials and resources such as spare
parts; test gears etc;
Providing inputs to the TTCL’s corporate planning processes and develops departmental functional plans that support realization of TTCL's
corporate objectives, Implementing and exercising delegated authorities
and any other instructions and directives as may be issued by Executive
Management from time to time; Developing the section budget within the
framework of the corporate budget and monitoring and controlling
sectional expenditures to meet the budget and maximize the effective use
of TTCL's financial resources.
Key qualifications, experience and competencies:
University Degree in Telecommunication Engineering or Electronic / Electrical / lnformation Technology Engineering from a recognised Institution;
A Postgraduate qualification is an added advantage;
Must be Registered Engineer;
At least seven (7) years' experience in a technical organisation preferably in a telecoms industry, three (3) of which is at a senior management level;
Extensive experience In network operations and management with a high
applied knowledge in centralized management and monitoring systems;
Excellent interpersonal and communication skills, With an ability to build and sustain teamwork;
A strong orientation towards results, with a proven record of performance.
Source: From Daily News October 1, 2013
Application Instructions:
If you believe you are the right candidate for this position, kindly
submit your application in hard copy or soft with a detailed CV
(including your e-mail and telephone contacts), photocopies of academic
certificates and testimonials, and names of three referees with their
full contact details. Kindly state the position you are applying for,
quoting job reference number on both the application letter and
envelope. Applications should be submitted to the address below not
later than 5.00 pm local time on 11th October 2013.
An attractive remuneration package as per the approved TTCL's salary
structure commensurate with the responsibilities of the job will be
availed to the right candidate.
The Director,
Executive Selection Division
Deloitte & Touché
10th Floor PPF Tower
Cnr of Ohio Street & Garden Avenue
P.O.Box 1559
Dar-es salaam, Tanzani